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Data protection officer

Our data protection officer and their team are available for any concerns relating to data protection that you may have.

Please send your concerns to the following e-mail address: privacy@trumpf.com or to your local contact person

Personal data

Personal data is any information relating to an identified or identifiable natural person. This includes information such as your real name, your address, your phone number, or your date of birth. Information which cannot be directly connected to your real identity – for example favorite websites or number of users to a site – is not personal data.

Your rights

In regards to your personal data, you have the right to request that we provide you with information, rectify, delete, or restrict the processing of your data in accordance with legal provisions. Upon request, we will provide you your data in a structured, common, and machine-readable format. If we are using your data based on your consent (for example when registering to our e-mail newsletter), you may revoke your consent at any time. From the time of the revocation, we will no longer use your data for these purposes. If we have a legitimate interest in processing your data, you may likewise express your objection to this, to us. In this case, we will stop processing your data unless we must continue to store it due to compelling reasons which override your interest in objecting, or unless the processing serves to pursue legal claims. If we process personal data for direct marketing, you may object to the processing of such data at any time, without submitting reasons. In this case we will no longer use the data for the purposes of direct marketing. Of course, you can always also contact the responsible supervisory authorities.

Additional information in accordance with Art. 13 GDPR can be found below.

Erasure of data

If your data is no longer needed for the listed purposes, including billing, it will be deleted. Please note that for each deletion, the data will initially only be blocked and only completely deleted after a time delay to prevent accidental deletion or possible intentional damage. For technical reasons, data is duplicated in backup files or through service mirroring, if need be. Such copies are likewise, if need be, only deleted following a time delay due to technical reasons.

Transmission of personal data to non-EU countries

If you have agreed to the setting and reading of cookies via our cookie settings, your personal data may be transferred to non-EU countries. Below you will find an overview of the service providers used that are headquartered in a non-EU country and which form the legal basis for TRUMPF to transmit your personal data.

Company Affected non-EU countries Legal basis
Akamai Technologies, Inc. USA EU-US Data Privacy Framework Agreement
Fonticons , Inc USA Consent, Art. 49 Abs. 1 lit. a GDPR
Google LLC USA EU-US Data Privacy Framework Agreement
Hotjar UK Limited United Kingdom Adequacy decision
LinkedIn Corporation USA Standard contractual clauses
Meta Platforms, Inc. USA Consent, Art. 49 Abs. 1 lit. a GDPR
Microsoft Corporation USA EU-US Data Privacy Framework Agreement
X Corp. USA Consent, Art. 49 Abs. 1 lit. a GDPR

Details on the respective processing procedures can be found below in this data protection declaration. If "Consent, Art. 49 Abs. 1 lit. a GDPR“ is indicated as the legal basis, please note that your personal data is processed in a non-EU country that the European Commission does not classify as safe. In this case there is a risk that authorities can access your data for control and monitoring purposes, against which it may not be possible to exercise effective legal remedy or to assert the rights of the persons concerned. You can use the cookie setting to prevent your data from being transmitted to these recipients.

Use and forwarding of personal data

The personal data you provide will be used by us only for a specific purpose, for example, for technical administration of websites or fulfilling your requests and demands; i.e. generally to execute the contract we have concluded with you, or to answer your questions. During registration in our B2B portals, the data will be used to carry out that registration and for the purposes of marketing exclusively within the legally permissible scope. You can object to this promotional use at any time by sending a brief message to the following address: DE.Kundenmarketing@de.trumpf.com.

We will not forward, sell or otherwise share your personal data with individuals outside the TRUMPF Group, unless this is required for the purposes of executing a contract or to carry out a service as part of order processing, or you have expressly consented to this.

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