- Real-time support
You can contact us via the service app or by calling our technical customer service. If we realize in the conversation that we can support you better in solving your problems using Visual Assistance, our technical support team starts the Visual Assistance call.
- You show us what you see
Through our visual support with useful features such as sharing live views, freezing live images and setting markers - we digitally bridge the distance between you and our service technicians.
- Fast problem solving
By seeing what you see, we can share our knowledge with you more efficiently. We can analyze the error faster and guide you in solving the problem, increasing your machine availability and productivity.