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E-mail marketing (mailings)

In order to optimally cater to your needs and interests, your e-mail address will be used by different companies from the TRUMPF Group for the purposes of advertising. We use the TRUMPF newsletter and other mailings to inform you about us and our offers. To manage our e-mail marketing efficiently, your data is used within the Group.

If you register via our website, we will verify your identity by means of a confirmation e-mail in a double-opt-in process.

 Subscription to mailings can be modified at any time, or cancelled with immediate effect without giving a reason. To do this, please click on the "personal profile" link which is located at the end of the mailing, or send an e-mail to marketing@uk.trumpf.com. In your personal profile, you can cancel the subscription entirely, or modify and supplement the information you have provided. Additionally, subscriptions to individual areas of interest can be edited or deselected.

We use the tool Episerver Campaign (Episerver GmbH, Wallstraße 16, 10179 Berlin, Germany) for our e-mail processes. By setting a tracking pixel when you open our e-mails, information which allows us to evaluate the user behaviour (opening the e-mail, e-mail address, time, IP address) is retrieved. The links in our e-mails are designed in such a way that we can trace whether they have been clicked on. Using this information we can adapt our offers to better suit your interests.

LinkedIn Matched Audiences

We use LinkedIn Matched Audiences, a service of LinkedIn Marketing Solutions - portfolio of LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland. This service enables us to show you specific interest-related ads for our offers on the websites of the LinkedIn network. To this purpose, the contact data transferred by TRUMPF to LinkedIn is compared with the LinkedIn database.

When using LinkedIn Matched Audiences, data required for use and other data are passed on. When your data is processed, it may be (for a limited time) that your data is transferred outside of the EEA, for example, to the United States of America (art. 49 para. 1 lit a GDPR), where the high European standards of data protection do not apply. This means that the authorities can have access to the data for control and monitoring purposes, against which it may not be possible to exercise effective legal remedy or to assert the rights of the persons concerned. We have ensured the safety of your data with standard contractual clauses.

We carry out the check on the basis of our legitimate interest, Art. 6 para. 1 sub-item f of the GDPR, which is to provide the content relevant to the contacts with the purpose of product advertisement.

You may object to this use at any time by sending an email to DE.Kundenmarketing@de.trumpf.com. You also have the option of prohibiting processing using the settings in your LinkedIn profile. To do so, please use the setting "Interaction with company" which can be found in your settings in the "Display data" section under "Advertising preferences".

Further information on data protection from the third-party provider can be found on the following website: https://www.linkedin.com/legal/privacy-policy

Participating in competitions

By participating in competitions, the participant expressly consents to the TRUMPF Group storing the required data for the period of the competition and afterwards, to carry out the competition. Participants also consent to the publishing of their full name on the participating web pages, in the event that they win. There is no claim to such publication. The data collected as part of the competition will also only be used by the TRUMPF Group in the legally permissible scope for advertising products. The data will not be forwarded to third parties.

Questions using the contact forms

At different areas of our website (under "contact"), visitors have the option to send us questions relating to our products. By clicking the "send" button, you agree to the collection, processing and use of your data. The data is processed, stored and used to handle your query. For enquiries from the business environment (B2B), it will also be used for the purposes of advertising, if this is permissible without needing consent. You can object to this use at any time using the contact data listed above. We delete user data once questions have been handled.

Upload of content via the website / email

You can upload drawings or images onto our website or have them uploaded via our marketing department. The uploaded content will be erased at the end of the business relationship. By uploading or transferring this content to TRUMPF, you declare that you own the necessary rights.

Registration for digital events

You have the option of booking digital events via our website. The data entered when booking a digital event is used for preparation and execution of events. We will store the login data you enter (email address and your self-selected password) for future bookings. Of course, the password is not stored in plain text but as a hash value. We will store your data until you notify us of your desire to have your data erased. We will erase your data automatically if a booking is not made over a longer period of time.

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