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Service app: new helpful functions

You need to move quickly if there are problems with your TRUMPF machine or your software: use the TRUMPF Service app or MyTRUMPF to transfer your service cases to our Technical Service at any time. Whether it's about machine or software faults, questions on genuine parts or repairs and maintenance: the Service app is your central contact point for technical questions concerning your machinery and your TRUMPF software. Further functions which will make your working routine easier are now available with immediate effect: an overview of your machines including your own log book, information on maintenance and repairs as well as the status of genuine parts ordered through TRUMPF service engineers. The highlight of the Service app: thanks to artificial intelligence, you can photograph and identify your genuine parts. This means your spare parts questions will be answered even more quickly. 

The Service app functions at a glance

Discover the new functions now

Open your Service app directly and discover the new functions. Haven't installed the Service app yet? Then switch to the App Stores for iOS or Android and download the Service app for free. A free MyTRUMPF account is a condition of using the app. You can set up the account directly via the Service app.

Downloading the app

Service app: the quickest route to Technical Service

Quick

Save time by quickly and easily reporting all service cases using the app.

Direct

The case is submitted directly and without delays to the responsible service engineer, who then reports back by telephone.

Up-to-date

Feedback in real time about the progress of your case.

Transparent

Information about service messages is available to all users in your company.

Flexible

Send service messages around the clock. Messages submitted at night are processed the next morning.

Simple

The app is simple to use due to intuitive navigation.

Service app: a brief summary on video

The other functions at a glance

Discover the new functions now

Open your Service app directly and discover the new functions. Haven't installed the Service app yet? Then switch to the App Stores for iOS or Android and download the Service app for free. A free MyTRUMPF account is a condition of using the app. You can set up the account directly via the Service app.

Downloading the app