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Achieve more. Activate MyTRUMPF.

Individual, informative, intuitive in its use. With the MyTRUMPF customer portal, you can combine many processes related to your TRUMPF machinery. The advantages are obvious: better overview and immediate access, making your workload noticeably easier. Once set up, you benefit from it every day. Your personal online customer portal is ready for you.

MyTRUMPF makes life so much easier for you

The machine data in one place
All service cases under control
An E-Shop that knows your needs
Overview and tracking of all your orders
Up-to-date software provided
Instantly retrievable programming data

The new dimension of efficiency

Less downtime

Report your service cases to TRUMPF round the clock and order your genuine parts and tools in the E-Shop. Report your service cases to TRUMPF round the clock and order your genuine parts in the E-Shop.

Quicker product search

Find the correct genuine parts and tools quickly and easily thanks to numerous helpful functions in the E-Shop.

Greater transparency

Whether it is information on your machinery, your TruTops software, your service cases or orders: MyTRUMPF helps you keep the overview.

Improved planning

Prepare for the arrival of your genuine parts and tools with order tracking. Stay up-to-date with the status of your service cases.

More expertise

Apply our expertise and solve your machine problems yourself using our Technical Guides.

Do you want to get started with MyTRUMPF? Register now

Are you a TRUMPF customer but not yet in MyTRUMPF? Then register now free of charge to access numerous benefits. Please register as well if you would like to use our Service app.

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The helpful functions at a glance

Machinery: look in the log book

Find the relevant data, current equipment, service agreements and warranties for each of your machines. You can even directly download operating instructions and service reports on repairs and maintenance.

Service cases: respond directly at the machine

Direct help, online detector and service monitor all at the same time. Fix some service cases yourself using the Technical Guides. If a TRUMPF technician has to be consulted, you can contact them directly from the production hall via the Service app or alternatively via MyTRUMPF.

E-Shop: place orders around the clock

Your shopping experience is convenient, quick and targeted thanks to the new TRUMPF E-Shop. It helps to detect the correct genuine parts, compares the order with your machine and offers you many alternatives for determining the right and individually suitable genuine part.

E-Shop: place orders around the clock

Tailored to your machines. It is fast with the Quick Order function, which means you can place the part of your choice directly in the shopping cart by entering the material number and quantity. It is easy thanks to our well-structured product catalogue or the detailed exploded views.

Order overview: stay on top of things

Total transparency of all orders. Keep an oversight of the current order status, of its location and when you will receive it with the overview and tracking functions. Even the invoices are available to be downloaded at this point.

Software: stay up-to-date

You will find all the information on ongoing service agreements as well as the current version of your software products in the up-to-date software overview. Current updates are available for download. At this point, you can also find installation manuals, release instructions and other documentation.

Programming data for tools: a safe and quick download

Download programming data for the special tools of your new punching and bending tools. Without additional hardware. The programming data is usually already available before you have even received the tools. A clear advantage in terms of data security and speed.

Service app: the quickest route to Technical Service

You need to move quickly if there are problems with your TRUMPF machine or your software: use the TRUMPF Service app or MyTRUMPF to transfer your service cases to our Technical Service at any time. Whether it's about machine or software faults, questions on genuine parts or repairs and
maintenance: the Service app is your central contact point for technical questions concerning your machinery and your TRUMPF software.

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This is how to set up MyTRUMPF as you would like it

Register

Register with your customer number or machine number.

Confirm

Please confirm the link sent to you by email.

Activation

Wait for the safety checks and activation by TRUMPF. Then you can get started.

Register for MyTRUMPF now in just a few steps

Are you a TRUMPF customer but not yet in MyTRUMPF? Then register now free of charge to access numerous benefits. Please register as well if you would like to use our Service app.

Find out more