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Data privacy notice

TRUMPF COMMITMENT TO DATA PRIVACY PROTECTION

TRUMPF is pleased about your visit to our website and your interest in our company as well as our products and services. Protecting your personal data while it is being processed throughout the entire business process is a major concern for us; therefore, we conduct our business in compliance with applicable laws on data privacy protection and data security. We hope the policy outlined below will help you understand what data TRUMPF may collect, how TRUMPF uses and safeguards that data and with whom we may share it.

PERSONAL DATA

Personal data is defined as any information concerning the personal or material circumstances of an identified or identifiable natural person. This includes information such as your real name, your address, your telephone number and your date of birth. Information that is not directly related to your real identity – such as favourite websites or number of users of a site – is not personal data.

COLLECTION AND PROCESSING OF PERSONAL DATA

When you use our web pages, data will be collected in log files, from search engines and forms. When you visit our web pages, our web servers will normally permanently save the connection data of the inquiring computer, the web pages you visit on our site, the date and time of your visit, the identification data of the browser and type of operating system as well as the web pages from which you visit us. This is done for reasons of system security.

Through our web pages, TRUMPF will not collect any personal data about you (e.g. your name, address, telephone number or e-mail address), unless you voluntarily choose to provide us with it (for example in the context of a registration, a survey, a prize competition, the performance of a contract or a request for information.), provide your consent, or unless otherwise permitted by applicable laws and regulations.

WEB ANALYSIS

For analytical purposes, we use an evaluation software which analyzes the data statistically. The user data is pseudonymized. The software uses so-called "Cookies", text files, that are stored on your computer and allow an analysis of your use of the website. The information generated by the cookie about your use of this website is stored. We use this information to evaluate your use of the site and compile reports on website activity. For this purpose, we use the open source program "Piwik". This means that this data will not be disclosed to third parties and thus there is no risk of a merging of this data with other personally identifiable information.  

WEBSITE CONTROLLING USING WIRED MINDS

For the purpose of marketing and optimization, this website uses products and services of wiredminds GmbH (www.wiredminds.de).   Data is recorded, processed and stored from which user profiles are created under a pseudonym. The user profiles are completely anonymised where possible and advisable. Cookies may be used for this purpose. Cookies are small text files which are stored in the visitor's internet browser enabling the recognition of the internet browser. The collected data, which may also include personal data, is directly transmitted to wiredminds or directly collected by wiredminds. WiredMinds may use the information left by visiting the website to compile anonymised user profiles. The data obtained in this way are not used in order to personally identify the visitor of this website and they are not cross-referenced with personal data about the bearer of the pseudonym without the consent of the person concerned. Where IP addresses are collected these are rendered anonymous immediately after their collection by deleting the last number block. Permission to collect, process and store data may be revoked at any time with future effect.

PURPOSE OF USE

When you do provide us with personal data, we usually use it to respond to your inquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you:

  • we collect and use personal information for business purposes in order :
    • that you may download product information, order products and take advantage of certain other features of our website.
    • to provide information or interactive services through this website, to your e-mail address or, where you wish it to be sent by post, to your name and postal address
    • to seek your feedback or to contact you in relation to those services offered on our website
    • to process orders or applications submitted by you
    • to administer or otherwise carry out our obligations in relation to any agreement you have with us
    • to anticipate and resolve problems with any goods or services supplied to you
    • to create products or services that may meet your needs
    • to process and respond to requests, improve our operations, and communicate with visitors about our products, services and businesses
    • to allow you to subscribe to our newsletter.
  • we may store and process personal data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or
  • we (or a third party on our behalf) may use personal data to contact you about a TRUMPF offer in support of your business needs or to conduct online surveys to understand better our customers' needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.

We will not use or share, either within TRIUMPF or with a third party, any information collected at this page for direct marketing purposes. Because of the nature of the Internet, we may transmit the information to another country, but among TRIUMPF Group and its affiliates, for purposes other than direct marketing, such as for storage, or for carrying out the processing detailed above, or because of where our servers are located, but we do not provide or use personal information to unrelated businesses for direct marketing purposes.

PURPOSE LIMITATION

TRUMPF will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract or service with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to establish or preserve a legal claim or defense,
  • is necessary to prevent fraud or other illegal activities, such as wilful attacks on TRUMPF information technology systems,
  • is after taking your express consent.

COMMUNICATIONS OR UTILIZATION DATA

Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization data will occur and will be performed in accordance with the applicable data privacy protection legal framework.

NON-PERSONAL DATA COLLECTED AUTOMATICALLY

When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our worldwide affiliates to monitor the attractiveness of our Web sites and improve their performance or content.

DATA DELETION

If your data is no longer required for the above purposes including billing, it will be deleted. Please note that with each deletion, the data is initially only blocked and then permanently deleted after a time delay to prevent accidental deletion or any intentional damage. For technical reasons, data may be duplicated in backup files and copies of services. If necessary, such copies are also deleted with a delay for technical reasons.

INFORMATION PLACED ON YOUR COMPUTER

On our website, we generally use so-called session cookies, which place data for technical session control in the memory of your browser. They are deleted when you close your browser at the latest. Cookies contain no personal data and lose their meaning when you leave our website. If you decide that no cookies should be saved on your computer, you still continue to have access to most of our websites. Nevertheless, you may not be able to use certain functions or page ranges. Furthermore, we advise you that browsers usually contain functions for managing cookies. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.

CHILDREN

Use of in. Trumpf is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872.

TRUMPF will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child.

SECURITY

We have implemented technical and organizational security measures, with the objective of protecting your privacy from unauthorised access and improper use, and periodically review the same.

THIRD PARTIES

TRUMPF Web sites contain links to other Web sites. TRUMPF is not responsible for the privacy practices or the content of other Web sites.

QUESTIONS AND COMMENTS

TRUMPF will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the TRUMPF Data Privacy Protection Policy (e.g. to review and update your personal data), please click on "Contact Us" in the upper right-hand corner of this window.

As the Internet matures, so will our Data Privacy Protection Policy. We will post changes to our Data Privacy Protection Policy on this page. Once changes have been made, we will provide you with the current version on this page.

DATA PRIVACY GRIEVANCE OFFICER

TRUMPF (India) Private Limited
Raisoni Industrial Park,
S. No. 276, Hissa No. 1,
Village Mann, Taluka – Mulshi,
Pune - 411057
Maharashtra, India

Service & contact