- High credit note refunds for more than 5,000 high-value genuine parts
- Long periods for which credit notes are issued – four or even ten years depending on the spare part
- Easy part recognition with the logo on the box and a note in the shipping documents
Xchange – the quality promise for genuine parts
Genuine parts from TRUMPF meet the highest quality requirements. For many high-value spare parts, Xchange ensures high credit note refunds for replacements even long after the purchase.
Xchange – the quality promise for genuine parts
How do I know which parts are Xchange parts?
Xchange applies to more than 5,000 spare parts. When buying a spare part, just look out for the Xchange logo on the box and the note in your shipping documents.
What happens to the replaced Xchange parts?
Many replaced spare parts are fully reusable after a thorough general overhaul. With a price reduction of up to 30%, they serve, when available, as a favorable alternative to a new part. And it goes without saying that they fulfill the same high quality requirements as all of our genuine parts – and share the same Xchange coverage as new parts.
Spare parts that cannot be refurbished are disposed of in an environmentally friendly way.
For which spare parts does Xchange not apply?
The following are excluded: Consumables, laser light cables and their optics, complete assemblies, customized spare parts, and parts damaged by customer error.
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