The TruConnect experts examine all process steps in the machinery system – from the request, sales order confirmation, work preparation and programming to goods dispatch. The central question here is who does what in which system? TRUMPF models the workflow based on a typical part. Working backwards from shipping, you can identify the flow of information and material between the individual work steps. FBT's initial focus was being able to react more quickly to customers' requirements.

The first optimization measure was quickly identified for FBT – a new hall layout should ensure an optimum process flow. This "lean management" means designing processes so that they run with as little waste as possible, i.e. cutting transit times or eliminating searching times. This is because TruConnect experts know that order is the basis for future networking and the first step towards a Smart Factory.

Helping people to help themselves is the focus of TRUMPF consultation. This means that the TruConnect consultants suggest solutions that they investigate, discuss, further develop and ultimately implement together with the customer. In practical terms this means that FBT sold machines that no longer fit into the production profile or that were too old in order to free up space. FBT placed other machines along the process steps in a horseshoe shape around the hall. This means that everything now has its ideal space and the processes run according to defined standards.

Since receiving consultation from TRUMPF, FBT has been producing pre-cut parts from thin sheets and blanks on their newly purchased TruLaser 3030 2D laser cutting machine. The relevant software, TruTops Boost, creates production programs simply and automatically in one system. Whilst external pre-cut parts previously took between five and 15 days for FBT, the company's manufacturing speed now meets the market benchmark of 24 to 48 hours for cutting and bending.