Sales
In Field Sales / Service since: 2009
Region: Egypt and the Lebanon
Km driven per year: approx. 70,000
Customers visited per year: approx. 200
TRUMPF uses cookies to provide a variety of services, to continually improve these services and to display advertisements according to the interests of our visitors.
When your data is processed, it may be (for a limited time) that your data is transmitted outside of the EEA, for example, to the United States of America (art. 49 para. 1 lit a GDPR), where the high European standards of data protection do not apply. This means that the authorities can have access to the data for control and monitoring purposes, against which it may not be possible to exercise effective legal remedy or to assert the rights of the persons concerned.
By clicking on "Consent", you consent to the use of cookies for the pages trumpf.com, mytrumpf.com and their sub-pages. You also consent to the transmission of your personal data to recipients in third countries where the adequacy decision of the European Commission is not valid.
You can edit or revoke your cookie settings at any time in the Privacy settings.
Further details can be found in the Data protection declaration
You can set your browser as you wish and generally prevent the setting of cookies. You can then opt on a case-by-case basis whether to allow cookies, generally accept them or reject them.
If you have given us explicit consent to process your personal data, the following checkbox will contain a check mark. Any explicit consent from you to process your personal data can be revoked at any time by unchecking the following checkbox. Please note that up until revocation, the legal validity of consent-based processing remains unaffected.
By checking the following checkbox, you consent to the use of cookies for the website pages of trumpf.com, mytrumpf.com and their sub-pages, as well as to any transmission of your personal data to third countries.
Further details can be found in the Data protection declaration
In Field Sales / Service since: 2009
Region: Egypt and the Lebanon
Km driven per year: approx. 70,000
Customers visited per year: approx. 200
Maybe it was an act of defiance. Maybe it was frustration. I was downhearted and wanted to put a positive spin on an unfortunate day. I had been traveling to a customer in Alexandria for sales meetings at least two days a week for the past few months, a two-hour drive one way – and I ended up losing the job to a competitor. That’s part of the business, no question. But I was still frustrated.
Then, close by, I saw a small factory building with some metal sheets stacked in front of it. I knocked on the door, got into conversation with the company manager, and he showed me around his production hall. And there I actually saw an ancient TRUMPF machine – it was so old, it still had the company logo emblazoned on it, which we had replaced with a new one in 1985. “What, you work for that company?” the company manager asked me in amazement.
What happened next is something I have never experienced again. He wanted to buy a new machine right away: no negotiations, no offers. Pretty much out of the blue. I drove home, telephoned my colleagues in Germany, and made sure that our newly regained customer got the machine he wanted. Today he is one of my most loyal customers.