E-mail marketing (mailings)

E-mail marketing (mailings)

In order to optimally cater to your needs and interests, your e-mail address will be used by different companies from the TRUMPF Group for the purposes of advertising. We use the TRUMPF newsletter and other mailings to inform you about us and our offers. To manage our e-mail marketing efficiently, your data is used within the Group.

If you register via our website, we will verify your identity by means of a confirmation e-mail in a double-opt-in process.

 Subscription to mailings can be modified at any time, or canceled with immediate effect without giving a reason. To do this, please click on the "personal profile" link which is located at the end of the mailing, or send an e-mail to info@us.trumpf.com. In your personal profile you can cancel the subscription entirely, or modify and supplement the information you have provided. Additionally, subscriptions to individual areas of interest can be edited or deselected.

We use the tool Episerver Campaign (Episerver GmbH, Wallstraße 16, 10179 Berlin, Germany) for our e-mail processes. By setting a tracking pixel when you open our e-mails, information which allows us to evaluate the user behavior (opening the e-mail, e-mail address, time, IP address) is retrieved. The links in our e-mails are designed in such a way that we can trace whether they have been clicked on. Using this information we can adapt our offers to better suit your interests.

Participating in competitions

By participating in competitions, the participant expressly consents to the TRUMPF Group storing the required data for the period of the competition and afterwards, to carry out the competition. Participants also consent to the publishing of their full name on the participating web pages, in the event that they win. There is no claim to such publication. The data collected as part of the competition will also only be used by the TRUMPF Group in the legally permissible scope for advertising products. The data will not be forwarded to third parties.

Social plug-ins for Facebook, Twitter, and LinkedIn

On our website, what are called social plug-ins ("plug-ins") of the social networks Facebook, Twitter and LinkedIn are used. These services are provided by the companies Facebook Inc., Twitter Inc. and LinkedIn Inc. ("providers").

During the processing of your data, your personal data may be transferred to the USA. There is no adequacy decision for the US issued by the European Commission. Therefore, it cannot be guaranteed that your personal data is adequately protected by appropriate safeguards. In particular, there is a risk that your personal data may be processed in the US for other purposes (in particular by security authorities or intelligence services) and that you may not have or may not claim the same data protection rights as in the European Union.

Facebook is provided by the Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). You can find an overview of the plug-ins from Facebook and what they look like here: https://developers.facebook.com/docs/plugins

Twitter is provided by the Twitter Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, USA ("Twitter“). You can find an overview of the Twitter buttons and what they look like here: https://twitter.com/about/resources/buttons

LinkedIn is provided by the LinkedIn Inc., 2029 Stierlin Ct, Mountain View, CA 94043, USA ("LinkedIn“). You can find information on the "inShare" button of LinkedIn and settings for privacy protection here: https://www.linkedin.com/legal/privacy-policy

To improve data protection when visiting our website, the social media buttons are integrated as simple HTML links. Through a script, the social media service providers (such as Facebook, Twitter) are queried how often a page has been shared or tweeted. The query is made possible by interfaces between the TRUMPF servers or their service providers and the social media service providers. Therefore, when you simply load the page and the buttons located there, your IP address is not transmitted.

Transmission takes place only when you press one of the social media buttons. If you are logged on to one of the social networks, the providers can assign the visit of our website directly to your profile at Facebook or Google+. If you interact with the buttons and, for example, use the "Like" button, the "Twitter" button or the "inShare" button, the corresponding information is also transferred directly to a server of the provider and stored there. The information is also published in the social network or on your Twitter account and displayed to your contacts there. You can find the purpose and scope of the data acquisition as well as the further processing and use of the data by the provider and your corresponding rights and setting options for the protection of your privacy in the data protection information of the provider.

Data protection information from Facebook: http://www.facebook.com/policy.php

Data protection information from Twitter: https://twitter.com/privacy

Data protection information from LinkedIn: https://www.linkedin.com/legal/privacy-policy

If you do not want Facebook, Twitter or LinkedIn to assign the data collected via our website directly to your profile in the corresponding service, you must log off before activating the plug-ins at the relevant service."

Questions using the contact forms

Questions using the contact forms

At different areas of our website (under "contact"), visitors have the option to send us questions relating to our products. By clicking the "send" button, you agree to the collection, processing, and use of your data. The data is processed, stored and used to handle your query. For inquiries from the business environment (B2B), it will also be used for the purposes of advertising, if this is permissible without needing consent. You can object to this use at any time using the contact data listed above. We delete user data once questions have been handled.

Service & contact