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Achieve more. Activate MyTRUMPF.

Once set up, you benefit from it every day.

Individual, informative, intuitive in its use. With the MyTRUMPF customer portal, you can combine many processes related to your TRUMPF machinery. The advantages are obvious: better overview and immediate access, making your workload noticeably easier. Your personal online customer portal is ready for you.

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MyTRUMPF makes life so much easier for you

All service cases under control
The machine data in one place
An E-Shop that knows your needs
Overview and tracking of all your orders
Up-to-date software provided
Instantly retrievable programming data

All the functions at a glance

The helpful MyTRUMPF functions in detail

Do you want to get started with MyTRUMPF? Register now

Are you a TRUMPF customer but not yet in MyTRUMPF? Then register now free of charge to access numerous benefits. Please register as well if you would like to use our Service app.

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Experience the new dimension of efficiency with MyTRUMPF

Less downtime

Service cases can be generated via a desktop PC in the office or via the app directly at the machine. The E-Shop is open around the clock. Programming data can be called up even before the punching and bending tool arrives. Your processes are our priority. Benefit from the live dedicated line to TRUMPF.

Improved planning

The MyTRUMPF customer portal helps you prepare the next steps appropriately. You can see which Genuine Parts are currently available even before you make your purchase. If you have ongoing orders, you can prepare for the arrival of your parts and tools by consulting order tracking.

More expertise

At the end of the day, it is all about your performance. This is why we support you with every option at our disposal. Apply professional expertise, rectify machine malfunctions yourself under guidance, find appropriate training courses, benefit from attractive advantages.

Greater transparency

Whether it is information on machinery, orders, service cases, software or relevant training courses – the intuitive user prompts make it easy for you to get all relevant information and data. Always stay up-to-date with MyTRUMPF. In addition, you will reduce the files in your in-tray and take a big step toward paperless documentation.

Noticeably reduced workload

Once your TRUMPF machine is started up, support is provided by the customer portal. Regardless of whether it is maintenance, production preparation, spare parts ordering, rectifying a machine malfunction or even software updates – in the online MyTRUMPF portal you will find numerous functions that make your day-to-day production easier and help you achieve your goals.

Constant optimization

The future belongs to networked production. MyTRUMPF offers you the opportunity to manage your machinery online. TRUMPF is continuously developing its online customer portal and is working on adding further intelligent functions. This all happens to make your work preparation easier and to accelerate the production sequences.

Service App: Technical customer service via an app

Use our Service app with your MyTRUMPF account to conveniently report any issues to our Technical Service: technical problems with your machines or your TruTops software and any questions concerning spare parts. A responsible service engineer will then contact you by telephone. With the Service app, you and all your employees can track service cases and their current status directly in the app.

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This is how to set up MyTRUMPF as you would like it

Register

Simply register at www.trumpf.com/mytrumpf (with customer number or machine number).

Confirm

Please confirm the link sent to you by email.

Activation

Wait for the safety checks and activation by TRUMPF. Then you can get started.

Register for MyTRUMPF now in just a few steps

Are you a TRUMPF customer but not yet in MyTRUMPF? Then register now free of charge to access numerous benefits. Please register as well if you would like to use our Service app.

Find out more

Still not convinced? Take a look at MyTRUMPF first

Further information

Note: Please remember that individual functions are not (yet) available worldwide. Please find out more from your local customer service team.