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TRUMPF Services Technischer Kundendienst Keyvisual
TRUMPF Services Technischer Kundendienst Keyvisual
Services

Technical Service

We react quickly when called upon – but ideally we prevent any issues in advance.

As the leading international manufacturer of process power supplies, we support and advise our customers directly on site. In a service case, our spare-part depots in Europe, Asia, and America enable extremely fast reaction times. As such, you can rest assured that you're in the best hands with TRUMPF Hüttinger – wherever your location.

Worldwide support

We have our own service branches in Europe, Asia, and the USA.

Highly qualified service experts

Our service team is characterized by technical expertise for all product groups and applications.

A uniform global standard

Standardized procedures in all service branches guarantee we can provide fast, expert help.

Expert support across the globe

Our Technical Service team will be glad to provide you with expert advice on any After-Sales topics. We have our own service branches in Europe, Asia, and the USA. Whether you need a service engineer on site for repair work or application support, or would like to send in a faulty device to your local TRUMPF Hüttinger branch, you can rely on us.

Experts stand ready to advise you on all product groups. In our expert service teams you will find the right contact person for your circumstances – from all-rounders who maintain an overview of our wide product range, right through to experts who are specialists in a particular product group and can offer you detailed advice.

Focused on customer requirements and standards

To ensure we offer you the very best service at all times, all service processes – reaction times, problem-solving timeframes, hotline availability, availability of spare parts, etc. – are subject to stringent monitoring. This enables us to always tailor our services to customer requirements.

This is complemented by the standardized service and repair procedures which characterize all TRUMPF Hüttinger service branches. They simplify the procedure for our trained employees and – above all – for you, and guarantee that service cases are handled quickly, uniformly, and to a high quality level.

< 30

Minutes

Reaction time after a service case has been registered

< 24

Hours
Dispatch of spare parts from the warehouse

Dispatch of spare parts from the warehouse

< 2

Days
Reaction time for on-site service missions

Reaction time for on-site service missions

Here you can see how service works at TRUMPF Hüttinger:

TRUMPF Hüttinger is always there for its customers when service is required – whatever the time and location. This video shows you how we do it. It explains our standardized service process and outlines how you can optimally protect yourself against production standstills by selecting optional services.

Contact

TRUMPF Huettinger Main Office Santa Clara
E-mail

Downloads

Urgent repairs flyer
Urgent repairs flyer
pdf - 109 KB
Service & contact