- Role "Programmer" and "Operator": Please ensure that a sufficient number of users are authorized to release order requests (role "Purchaser", "Managing Director" or "Production Manager") in order to avoid delays in ordering spare parts or tools in the event of substitution.
- The standard role which is assigned to new accounts, for example, is the service engineer. If newemployees need to assume a differentrole, they must adjust the role aaccordingly afterwards.
MyTRUMPF Company administrator
Map your own approval processes: Maintain control and an overview of the MyTRUMPF users in your organization and manage roles with appropriate authorizations to use the e-shop and service case management.
MyTRUMPF Company administrator function: The advantages for you at a glance
With the new Company Administrator function in MyTRUMPF, you can assign roles to your employees with different authorization levels. This means you can adhere to the set release procedures within your company. The roles influence the authorizations in MyTRUMPF, the TRUMPF E-Shop and the Service app. Two roles also have administrative rights to assign roles to or change roles of employees and to invite colleagues to and approve colleagues in MyTRUMPF.
Simplified registration process
MyTRUMPF users with corresponding roles can invite employees to MyTRUMPF using an invitation link. This eliminates the need for TRUMPF testing and the user is up and running quickly.
Controlled and transparent user management
Maintain control and an overview of the MyTRUMPF users in your organization. Assign appropriate roles to comply with your internal approval processes.
Responsibilities at a glance
Users with admin rights can be viewed by all employees in an organization. If roles need to be changed, the official channels are short.
Quicker and easier order process
Maintain your internal approval processes for purchase orders by assigning only authorized personnel the appropriate role to approve purchase orders or direct orders.
Easy and transparent service case management
Benefit from improved case control. In future, you will be able to restrict who can create service cases. Access remains possible for every employee in your organization.
Overview of roles and authorizations
* These two roles have administrative authorizations to assign corresponding roles to employees and to invite new employees to MyTRUMPF via an invitation link.
** This authorization is not required as the role already has the higher-level authorization "Order".
How it works: View and assign roles and authorizations
The view from the perspective of a company administrator: In the "Administration" area, you get an overview of all users in your organization, can invite new users and view the roles including their authorizations. You can access the "Administration" section by clicking on your name in the top right.
If you want to invite a new user, all you have to do is enter the e-mail address, personal data and the corresponding role.
The roles shown above are currently available and have different authorizations. By clicking on the role, you can see which authorizations are assigned to a role.
Authorizations for the "Operator" role: There is restricted ordering permissions, but full authorizations for service case management.
The "My data" area, which in future will show you the company administrators in your organization and your own role. You can access the "My data" section by clicking on your name in the top right.
In the "Authorizations" tab under "My data", you can see which role is assigned to your user and what authorizations you have.
Do you have questions about the company administrator? Our FAQs will help you.
Read our helpful questions and answers about the company administrator role. If you have any further questions, simply contact your local customer service.