Your advantages at a glance

No more looking for material numbers in lists and catalogues
Identify the part once, save it for the future
Parts identification even when installed and worn
Identification and direct order option or case clarification*

Downloading the app

Google Play
Download
Apple App Store
Download

Artificial intelligence for your daily routine

Have you already heard a lot about artificial intelligence? Now you can benefit from it directly and make your working day easier. Object recognition assesses a simple photograph of the part in question using image recognition and suggests the corresponding material number. You select the correct part. The basis is an extensive database from TRUMPF which is constantly expanded.

It is so easy to identify genuine parts

Open the Service app.
Create a new service case.
As the reason for your report, select "Spare parts clarification".
Click on "Identify spare part" and take a photograph of your spare part.
The app provides suitable suggestions. Select the spare part you need.
Report a service case to clarify your spare parts question.

Discover the other helpful Service app functions

As well as object recognition, the Service app also offers other helpful functions. Use the TRUMPF
Service app to transfer your service cases to our Technical Service at any time. Whether it's about machine or software faults, questions on genuine parts or repairs and maintenance: the Service app is your central contact point for technical questions concerning your machinery and your TRUMPF software.

Find out more

Downloading the app

Google Play
Download
Apple App Store
Download

Conditions for use

  • It is possible to use smartphones or tablets in the production
  • Internet access when taking photographs
  • MyTRUMPF access (free of charge)
  • Service app (free of charge for Android and iOS)
  • * Direct ordering of the identified parts is only possible for countries with the new TRUMPF E-Shop.