Whether it is a technical problem, software, a spare part or a question concerning maintenance: with the Service App and your free MyTRUMPF account, you can send your service messages quickly and easily to our Technical Service team at any time. You can solve common machine problems yourself with the help of Technical Guides.
Important Information Regarding Registration and Login
Please note that due to a system transition, the following restrictions will apply from June 16, 2026 to and including June 21, 2026:
No registration of new user accounts is possible between June 16 and June 21, 2026
Login restrictions to MyTRUMPF may occur between June 18 and June 21, 2026
Your advantages at a glance
TRUMPF E-Shop
Order your genuine parts around the clock. Quickly, securely and conveniently.
Service cases
Report and manage your service cases online easily using the service app or in MyTRUMPF. Help yourself with the Technical Guides.
Software
Keep an overview of your TRUMPF software products and download the latest software updates for your TruTops software.
Programming data for special tools
Download programming data for your special tools conveniently online. Without external hardware, for maximum security.
How MyTRUMPF supports our customers in their day-to-day production
Read the entire MyTRUMPF success story of our customer H. Steinhart Metallwarenfabrik GmbH & Co. KG.
Read the entire MyTRUMPF success story of our customer RAUCH Landmaschinenfabrik GmbH.