Sales
In Field Sales / Service since: 2013
Region: Japan, Kyūshū
Km driven per year: approx. 50,000
Customers visited per year: approx. 700
TRUMPF uses cookies to provide a variety of services, to continually improve these services and to display advertisements according to the interests of our visitors.
When your data is processed, it may be (for a limited time) that your data is transmitted outside of the EEA, for example, to the United States of America (art. 49 para. 1 lit a GDPR), where the high European standards of data protection do not apply. This means that the authorities can have access to the data for control and monitoring purposes, against which it may not be possible to exercise effective legal remedy or to assert the rights of the persons concerned.
By clicking on "Consent", you consent to the use of cookies for the pages trumpf.com, mytrumpf.com and their sub-pages. You also consent to the transmission of your personal data to recipients in third countries where the adequacy decision of the European Commission is not valid.
You can edit or revoke your cookie settings at any time in the Privacy settings.
Further details can be found in the Data protection declaration
You can set your browser as you wish and generally prevent the setting of cookies. You can then opt on a case-by-case basis whether to allow cookies, generally accept them or reject them.
If you have given us explicit consent to process your personal data, the following checkbox will contain a check mark. Any explicit consent from you to process your personal data can be revoked at any time by unchecking the following checkbox. Please note that up until revocation, the legal validity of consent-based processing remains unaffected.
By checking the following checkbox, you consent to the use of cookies for the website pages of trumpf.com, mytrumpf.com and their sub-pages, as well as to any transmission of your personal data to third countries.
Further details can be found in the Data protection declaration
In Field Sales / Service since: 2013
Region: Japan, Kyūshū
Km driven per year: approx. 50,000
Customers visited per year: approx. 700
At first, I felt like I was in enemy territory. As the only TRUMPF salesman on Japan’s southern main island of Kyūshū, I sometimes drove an insane 1,000 kilometers a day to visit ten customers. That was pretty easy, because my visits were very short. Hardly anyone wanted to let me into their factory, they were all happy with their machines, which they had always bought from our biggest competitor in the region. If it ain’t broke, don’t fix it. I can understand that.
But one day I was sitting at the table of a new customer, with the company boss and his production manager opposite me. They wanted to invest in a new system and I outlined the advantages of our machines. But the production manager wasn’t really listening to me. As I learned later, the two of them had actually already decided in favor of our competitor. I calculated the productivity gain from our system and suddenly had the attention of the company boss. He asked me intelligent questions, and didn’t make things easy for me. I was eventually able to gain his trust, against the resistance of his production manager, who was vehemently opposed to TRUMPF.
Since then, I have tried to get talking to the head of the company as quickly as possible when dealing with new customers. It’s my only shot at gaining a share of the market. I now have many customers in what used to be “enemy territory” and feel welcome everywhere. And my customer visits are now lasting longer and longer.