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Email marketing (mailings)

In order to optimally cater to your needs and interests, your email address will be used by different companies from the TRUMPF Group for the purposes of advertising. We use the TRUMPF newsletter and other mailings to inform you about us and our offers. To manage our email marketing efficiently, your data is used within the Group.

If you register via our website, we will verify your identity by means of a confirmation email in a double-opt-in process.

The subscription to mailings can be modified at any time, or canceled with immediate effect without giving a reason. To do this, please click on the "personal profile" link which is located at the end of the mailing, or send an email to In your personal profile you can cancel the subscription entirely, or modify and supplement the information you have provided. Additionally, subscriptions to individual areas of interest can be edited or deselected.

We use the tool Episerver Campaign (Episerver GmbH, Wallstraße 16, 10179 Berlin, Germany) for our email processes. By setting a tracking pixel when you open our emails, information which allows us to evaluate the user behavior (opening the email, email address, time, IP address) is retrieved. The links in our emails are designed in such a way that we can trace whether they have been clicked on. Using this information we can adapt our offers to better suit your interests.

Product finder

Our website features an online product finder. The product finder allows us to display suitable products selected on the basis of your responses to certain questions. The product finder is provided by excentos Software GmbH, Reiterweg 1, 14469 Potsdam (hereinafter referred to as "excentos").

If you have granted your consent, your selected responses, navigation activities and any purchases will be recorded for optimization purposes. We process this data for customer service purposes and to provide recommendations.

The product finder can be used without providing any additional personal data. Further personal data only needs to be disclosed in a form if you request a sample part or quote.

Your data will be processed on the basis of your provided consent in accordance with Art. 6 Para. 1 lit. a GDPR

Your responses, navigation activities and any purchases will also be saved in anonymous form in a web analytics system operated by excentos. The user's IP address and user activities will likewise be recorded by the necessary infrastructure services (such as Cloudflare) as part of the justified balancing of interests to prevent cyber attacks. This is a necessary safety precaution that permits us to offer the product finder services. The data collected in this manner will only be stored for a temporary period (up to 4 hours) to identify any potential attack patterns. During this period, it may be possible to indirectly assign the user activities to the user in question on the basis of time stamps under certain circumstances. Once the retention period expires, excentos will delete the IP addresses, including all log data.

Participating in sweepstakes

By participating in sweepstakes, the participant expressly consents to the TRUMPF Group storing the required data for the period of the sweepstakes and afterwards, to carry out the sweepstakes. Participants also consent to the publishing of their full name on the participating web pages, in the event that they win. There is no claim to such publication. The data collected as part of the sweepstakes will also only be used by the TRUMPF Group in the legally permissible scope for advertising products. The data will not be forwarded to third parties.

Social plug-ins for Facebook, X and LinkedIn

On our website, so-called social plug-ins ("plug-ins") of the social networks Facebook, X and LinkedIn are used. These services are provided by the companies Facebook Inc., X Corp. and LinkedIn Inc. ("providers"). During the processing of your data, your personal data may be transferred to the USA.  For information on the legal basis for the transfer of your personal data to non-EU countries, please refer to the "Transfer of personal data to non-EU countries" section under the "General Information" tab.

Facebook is provided by the Meta Platforms, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). You can find an overview of the plug-ins from Facebook and what they look like here:

X is provided by X Corp., 1355 Market St., Suite 900, San Francisco, CA 94103, USA ("X“).

LinkedIn is provided by LinkedIn Inc., 2029 Stierlin Ct., Mountain View, CA 94043, USA ("LinkedIn“). You can find information on the "inShare" button of LinkedIn and settings for privacy protection here:

To improve data protection when visiting our website, the social media buttons are integrated as simple HTML links. Through a script, the social media service providers (such as Facebook, X) are queried about how often a page has been shared or tweeted. The query is made possible by interfaces between the TRUMPF servers or their service providers and the social media service providers. Therefore, when you simply load the page and the buttons located there, your IP address is not transmitted.

Transmission takes place only when you press one of the social media buttons. If you are logged on to one of the social networks, the providers can assign the visit of our website directly to your profile at Facebook, X or LinkedIn. If you interact with the buttons and, for example, use the "Like" button, the "Tweet" button or the "inShare" button, the corresponding information is also transferred directly to a server of the provider and stored there. The information is also published in the social network or on your Twitter account and displayed to your contacts there. You can find the purpose and scope of the data acquisition as well as the further processing and use of the data by the provider and your corresponding rights and setting options for the protection of your privacy in the data protection information of the provider.

Data protection information from Facebook:

Data protection information from X:

Data protection information from LinkedIn:

If you do not want Facebook, X or LinkedIn to assign the data collected via our website directly to your profile in the corresponding service, you must log off before activating the plug-ins at the relevant service

Questions using the contact forms

At different areas of our website, under "Contact", visitors have the option to send us questions relating to our products. By clicking the "Send" button, you agree to the collection, processing, and use of your data. The data is processed, stored, and used to handle your question. For inquiries from the business environment (B2B), it will also be used for the purposes of advertising, if this is permissible without needing consent. You may object to this use at any time, via the contact information listed above. We delete user data once questions have been handled.

Friendly Captcha

On our website we use the Friendly Captcha service from Friendly Captcha GmbH, Am Anger 3-5, 82237 Woerthsee. Friendly Captcha is integrated into our contact forms and is used to differentiate between legitimate requests from humans versus automated and abusive requests from computer programs. The purpose of this data processing is to minimize abusive inquiries via our contact forms. As soon as you access our contact form, the following personal data is collected: information about the browser you are using and the operating system, origin and referrer ID, cryptographic puzzle, version of the Friendly Captcha widget, and a time stamp. Friendly Captcha also stores an anonymous counter for dynamic adjustments to the cryptographic function. The IP addresses are anonymized using a hash value. The data is sent to a Friendly Captcha server. The server reports back to us whether the request was made by a human or by a computer program and releases the contact field for inquiries from humans. Art. 6 para. 1 letter f GDPR ("Legitimate Interest"). Our legitimate interest is to separate legitimate human inquiries from abusive inquiries generated by computer programs. After your inquiry has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods. Further information can be found in Friendly Captcha's privacy policy at:

Upload of content via the website / email

You can upload drawings or images onto our website or have them uploaded via our marketing department. The uploaded content will be erased at the end of the business relationship. By uploading or transferring this content to TRUMPF, you declare that you own the necessary rights.

Registration for digital events

You have the option of booking digital events via our website. The data entered when booking a digital event is used for preparation and execution of events. We will store the login data you enter (email address and your self-selected password) for future bookings. Of course, the password is not stored in plain text but as a hash value. We will store your data until you notify us of your desire to have your data erased. We will erase your data automatically if a booking is not made over a longer period of time.

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