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Support throughout the qualification process

Would you like to use your laser systems to manufacture products in an environment subject to certification requirements? Our experts support you during the qualification process. 

Compliant installation and qualification of laser systems in regulated industries with TRUMPF expertise

It can be quite challenging to have your laser system certified in regulated industries. Not with TRUMPF qualification experts who provide you time- and cost-saving support throughout the qualification process and constantly continue to develop your range. Our focus is on the particularly comprehensive standards and requirements from the medical technology and aviation and aerospace sectors. This way, our services are oriented primarily toward the requirements of the following standards and institutions: ISO/ASTM 52941 / 52942, ISO 13485, ISO 9100, FDA, NADCAP, and more.

Standard-oriented installation

You can count on our comprehensive tests, measurements, and detailed documentation when it comes to preparing your system for certification. We carry out application tests for feasibility and find qualified parameters together to ensure the corrosion resistance to certain materials, among other things.

Reliable marking, welding and 3D printing

Within the framework of TRUMPF IQ/OQ services, we take all critical aspects of the installation and function of your machine into consideration in a standardized process. The stability of the laser processing procedure is additionally supported by the TRUMPF PQ/MQ service.

Efficiency in machine qualification and in operation

As well as the time-efficient machine qualification, we support you with optimum integration into your digital production environment, for example, inclusion in your ERP system. 

Long-term support

With our extended maintenance services you'll hold in-depth knowledge about the status of your system – every year.

Always playing it safe

Together with you, we will make sure that your system retains its certified condition, even after repairs.

We offer you the following services

Design Qualification (DQ)

We support you in the selection of the production technology which is best for you.

Contents

  • Advice on the process and material processing
  • Application tests for technology selection
  • Customer-specific specialized solutions

Your advantages

  • Foundation for successful equipment qualification
  • Suitable economic and technical solutions in accordance with individual requirements
Installation Qualification (IQ)

We check whether your system has been delivered and installed as ordered.

Contents

  • Review of the scope of delivery
  • Inspection of the machine installation, incl. hardware & software
  • Completeness of the documentation
  • IQ report

Your advantages

  • Time-efficient inspection of the scope of delivery and correct system installation by an expert
Operational Qualification (OQ)

We check your system for full functionality in accordance with the specified requirements.

Contents

  • System check & function checks
  • Inspection of safety functions
  • Verification of system specifications
  • Software functionality check
  • Application tests
  • Test report & OQ report

Your advantages

  • Safeguarding of the entire machine's specifications as defined in the DQ
  • Time-efficient documentation of the specifications by an expert
  • Ensuring the faultless operation of the machine for the start of the PQ
Performance Qualification (PQ)

We inspect your system for reliable and replicable production results.

Contents

  • Implementation of application tests to determine the process limits
  • Relaying of process expertise to staff

Your advantages

  • Obtainment of high quality and additional productivity by finely adjusting the parameters
  • Competently trained employees with outstanding product and process knowledge for permanently stable and efficient production processes
Maintenance Qualification (MQ)

We support smooth series operation of your system with maintenance and repair services.

Contents

  • Training courses on operation & maintenance of the system
  • Maintenance and service agreements
  • Remote services and 24/7 hotline
  • Support during application tests
  • System state monitoring with Condition Monitoring & Smart View Services

Your advantages

  • High machine availability in production thanks to the services on offer and TRUMPF's worldwide presence
  • Lasting use of the machines within the established customer process thanks to long-term availability of spare parts
  • Competently trained employees ensure – with internally implemented maintenance – stable and productive production processes

Our customers say ...

"From the start of the certification process, TRUMPF enthusiastically supported us in finding solutions for the Nadcap question catalogue. The fact that zero errors were found during the audit, I believe, tells its own story about our successful partnership."

Christoph Hauck
Chief Technology and Sales Officer, toolcraft

We offer qualification support for the following systems:

Metal 3D printing
  • TruPrint 1000
  • TruPrint 2000
  • TruPrint 3000
  • TruPrint 5000: after consultation.
Laser marking
  • TruMark Station 5000 + TruMicro Mark
  • TruMark Station 5000 + TruMark 3000 (only infrared)
  • TruMark Station 5000 + TruMark 5000 (exception: TruMark 5010)
  • TruMark 5000 + TruMark 6030 G2
  • TruMark Station 7000 + TruMicro Mark
  • TruMark Station 7000 + TruMark 6030 G2

Find out more about our lasers

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