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Career story: Robert Gaus

Bravery is essential

We present: Robert Gaus. As a service engineer in internal or field service, he displays bravery all over the world – always with the support of his managers and colleagues.


He feels at home all around the world.

We present: Jie Xia. The service engineer in field service took the plunge for his career and moved to Germany. He didn't have to give up his passion for travel to do so; he meets TRUMPF customers from all over the world.

Service engineer in field service: You get the best out of the machines

Do you love technical details? Do you strive to examine, analyze, and improve the status quo? Do you, at the same time, feel comfortable working with your customers and enjoy interacting with other cultures from all around the world? As a service engineer at TRUMPF, you can combine all of this – together with a great team. In return, we provide you with plenty of opportunities for personal and career development.


At TRUMPF, you benefit from a true wealth of international experience and discover lots of different cultures – after all, you look after our customers' machines around the world. Your team is made up of service engineers in internal and field services as well as management colleagues. Of course, you meet lots of other stakeholders within and outside the company in the course of your daily work.


TRUMPF machines are used all over the world. Our technical service takes care of all customer concerns with regard to installation, maintenance, troubleshooting, and much more. As a service engineer, you will advise our customers as part of the office team via remote support, or you will work on the machines directly on site in field service. If you want to join our Service Competence Center, you would be responsible for dealing with larger technical malfunctions.


As a new starter, you undergo a comprehensive training program and therefore get to know our machines better. You initially work together with an experienced colleague in the team. As soon as you are ready to do so, you take over responsibility. You can become an expert for certain machines or provide support as an all-round talent. We provide you with a wide range of career opportunities: If you start as a maintenance engineer, you can gain a qualification as a service engineer alongside your job.

Take a look behind the scenes of our video shoot for our new employer campaign "Trusting in brave ideas" and get to know our colleagues personally.

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