The smart glass service provides you with virtual support from highly qualified service engineers who give practical support to solve your problem. Simply scan the provided QR code with your smart glasses and then call technical support. Our service engineers can see and hear everything that you can.
This means that our specialists may be able to notice details which would otherwise perhaps remain undetected if the problem were just outlined on the telephone. Once the issue has been determined, important information will be displayed on the field of view on your smart glasses. Simply follow the instructions using the hands-free system – and the problem is solved!
You can get your production system back up and running again practically in the blink of an eye and for minimal service costs. Start your digital transformation now!