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Service agreements | TRUMPF
TRUMPF Servicevereinabrungen Keyvisual
TRUMPF Servicevereinabrungen Keyvisual

Service agreements

You can easily increase your system availability – all while improving your production quality with plannable costs.

Would you like fast and simple support from our service experts over the entire life cycle of your TRUMPF product? Then a service agreement is precisely the right thing for you. Choose the right service agreement from our wide range of options.

Optimal machine condition

Regular maintenance ensures you can produce parts in a particularly safe and reliable way – saving time and money.

Longer service life

The re-sale value and service life of your system are increased due to maintenance according to the manufacturer's specifications.

Calculable costs

Your expenditure is calculable and you can save operating costs through optimally adjusted components.

Everything from a single source

A service agreement guarantees simple help and minimises reaction times.

Grafik Servicevereinbarungen

Service agreements

Technical Service, remote support

Remote support/Hotline

Even the smallest package pays off: telephone hotline or remote support ensure fast error correction and reduce the costs for on-site visits. Operating or setting errors can be quickly identified and rectified, for example. More than two thirds of all service cases can be solved remotely. Here, you can always count on optimally trained and experienced service specialists.

Servicevereinbarungen, Wartung


Regular, on-schedule and plannable maintenance ensures a high level of availability, productivity and process reliability. You retain complete planning certainty due to fixed package prices or annual fixed prices. Optimally trained service engineers carry out the maintenance according to manufacturer specifications in the same way around the world, and document this with a maintenance checklist and a maintenance sticker. For this, we only use TRUMPF original maintenance parts which will continue to guarantee optimal operation. The appointment coordination is handled completely by TRUMPF so there is no effort required from you. The maintenance package contains all the content of the teleservice/hotline package.

Servicevereinbarungen Full Service

Full service

The all-round carefree package: the fixed annual sum enables you to plan the maintenance and operating costs for a wide range of products. As a supplement to the maintenance and remote support packages, it contains repairs including the required spare parts. The improved cost control gives you greater planning certainty.

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