Data is collected in log files, and through search engines and forms, whenever our websites are used. When you visit our websites, our web servers permanently store the following as standard for the purposes of system security: the connection data of the inquiring computer; which of our websites you have visited; the date and duration of the visit; the recognition data of the browser and operating system used; the website from which you came. Additional personal information such as your name, address, telephone number, or email address are not collected, unless these are voluntarily provided by you, e.g. during registration, a survey, a contest, to execute a contract, or a request for information. The stored data will be used to track misuse on the web server and then deleted. The date/time of the last login is also used for advertising purposes, insofar as this is legally permissible.

Scope of processing of personal data

We integrate and use cookies on various pages to enable specific website functions and to integrate external web services. "Cookies" are small text files that your browser can store on your device. These text files contain a unique character string that identifies the browser when you return to the website. The process of saving a cookie file is also called "setting a cookie". Cookies can be set both by the website itself and by external web services.

We also use technologies on our websites that store data in the cache of the browser used (“local storage technology”). Third parties have no access to the data stored in their browser cache.

Details on the cookies and local storage technologies processed on our website can be found below in this privacy policy.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f GDPR (legitimate interest) or Art. 6 para. 1 lit. a or Art. 49 para. 1 lit. a GDPR (consent).

The relevant legal basis can be found in the cookie and local storage table listed later in this section.

As a general rule, in the case of cookies and local storage technology that are collected or saved on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated into it (technically necessary cookies or local storage technology). Cookies and local storage technologies may also increase the user-friendliness and enable a more personalized presentation of the website. A legitimate interest also exists for cookies and local storage technologies used for website security and therefore also for your personal data security. With the cookies and local storage technologies listed in the table below, we take into consideration both your interests and ours.

Cookie and local storage technologies allows us to analyze and track individual website visitors only if the website visitor has consented to the use of cookies and/or local storage technologies. Displaying individualized advertising is also possible only with your consent.

Purpose of data processing

Cookies and local storage technologies are set by our website or external web services to maintain the site's full functionality, to improve user-friendliness or to pursue, with your consent, the stated purpose. Cookies and local storage technologies also allows us to identify individual visitors by using pseudonyms, e.g. individual or random IDs. We are then able to provide more personalized services. Details are shown in the following table.

Duration of storage

The cookies listed below are stored in your browser until you delete them or when the storage duration expires. Session cookies are deleted when the session has expired. The data stored in the local memory is saved in such a way that it remains stored in the browser cache and thus on the end device used after a browser window or tab has been closed or after the browser used has been closed. The data stored in the browser cache can be deleted manually. Most browsers offer you this deletion option via the “Delete browser data” or “Empty cache” function.

Details are listed in the following tables:

We use Microsoft Teams for telephone and/or video conferences, webinars and virtual tours (collectively: "online meetings"). Microsoft Teams is part of Microsoft 365 from the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

If you are invited to an online meeting by TRUMPF, the following data can be processed: information on participant (first name, last name, email address, profile picture, video picture), online meeting data (subject, description) as well as further data provided by you via the Microsoft Teams' chat function within an online meeting. If required, chat transcripts can be logged by TRUMPF. In this case, the transcripts are stored until the purpose of the transcript recording is no longer valid.

The scope of the data processing by TRUMPF depends on which information you provide.

Legal basis for the processing of your personal data within the framework of online meetings is art. 6 para. 1 lit. b GDPR.

Online meetings are generally not recorded. If the meeting is recorded as an exception, all participants are asked to give their consent before and at the start of the recording. The recording will only take place if consent is given. If TRUMPF records an online meeting with your consent, the recordings are deleted as soon as the purpose for the recordings is no longer valid.

Legal basis for the processing in case of recording is your consent, art. 6 para. 1 lit. a GDPR.

Further details on data protection can be found in Microsoft's data protection statement under  https://docs.microsoft.com/en-sg/microsoftteams/teams-privacy.

We use Google Analytics to analyze and statistically evaluate website usage. The data obtained is used to optimize our website and promotional activities.

Google Analytics is a web analytics service operated and provided by Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

We use the Adwords Remarketing function from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

Google Remarketing allows us to show you only the products which truly interest you, when you are visiting websites that belong to the Google Display Network (GND). To that end, cookies are saved by your browser in order to recognize you when you visit GND websites again. Through analysis of your website use, you will then be shown advertisements for products which you have already viewed, or which you may be interested in.

When processing your data, your data may (temporarily) be transferred outside the EEA, e.g. to the USA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

To prevent the saving of cookies for remarketing, you can change your settings for personalized ads here http://www.google.com/settings/ads. Alternatively, you can proceed as instructed by the website of the NAI – Network Advertising Initiative nbsp; (http://www.networkadvertising.org/managing/opt_out.asp).

We use the Adwords conversion tracking function from Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
Google conversion tracking allows us to track what happens after a user accesses our advertisement. For example, to identify whether a product is purchased or if there is a subscription to our newsletter. By clicking on our Google ad, a cookie is saved on your device to enable this function. This will not create a personal reference.

When processing your data, your data may (temporarily) be transferred outside the EEA, e.g. to the USA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab. 

To prevent cookies for conversion tracking from being saved, you can change the settings in your browser accordingly.

Additional information about conversion tracking can be found here https://support.google.com/adwords/answer/1722022?hl=en.

We provide a social media wall on our web page. For this purpose, we use a plug-in/widget from Walls.io GmbH, Schönbrunner Straße 213/215, 1120 Vienna, Austria. As soon as the plug-in/widget is loaded by your browser, your IP address, the web page visited and other device-specific information is transmitted to Walls.io GmbH.

For the purposes of marketing and optimization, products and services from the company wiredminds GmbH (https://www.wiredminds.de/en/) are used. In this context, data is collected, processed, and stored – and a pseudonymous usage profile is created from this. Where possible and reasonable, usage profiles are entirely anonymized. Cookies can be used for this. Cookies are small text files which are saved in the visitor's Internet browser for the purposes of recognizing the Internet browser. The collected data, which may also contain personal data, is transmitted to wiredminds, or directly collected by wiredminds. wiredminds is permitted to use information left behind from website visits to create anonymized usage profiles. The data collected in this process will not be used to personally identify the visitor of the website without separately granted consent by the data subject. It will also not be combined with personal data about the bearer of the pseudonym. If IP addresses are collected, these are immediately anonymized after they have been collected, by deleting the last block of numbers. You may object to the collection, processing, and storing of data at any time, with effect for the future.

We use a content delivery network  (CDN) from Akamai Technologies, Inc., 145 Broadway, Cambridge, Massachusetts, USA. A CDN is a service which can be used to deliver the content of our online offer, in particular large media files such as graphics or scripts, using regionally distributed servers that are connected via the Internet, faster.

For this purpose, we use the web application protector  service provided by Akamai. This service is used to check every request for possible security risks. This protects our web page against external threats. To ensure this, all data traffic between you and us is routed through Akamai's servers and IT infrastructure. Akamai states that it does not store any personal data.

Our web page also uses "mPulse". This sets a cookie on your end device, which helps us to measure and check the web page's response speed. This may result in the data recorded being passed on to Akamai.

In order to be able to offer updates for our products in MyTRUMPF for downloading, we use the "Download Delivery"  product from Akamai. Here too, it is possible that your personal data may be processed by Akamai.

When processing your data, as described above, your data may (temporarily) be transferred outside the EEA, e.g. to the USA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

Additional information can be found at https://www.akamai.com/legal/privacy-statement

The legal basis for the processing of your data as part of the CDN is art. 6  para.  1 lit b GDPR. The legal basis for the processing of your data as part of mPulse is formed by the consent according to art. 6 para. 1 lit. a GDPR. Data is transmitted to Akamai on the basis of suitable guarantees providing the affected persons enforceable rights and effective legal redress. We have ensured this via EU standard data protection agreements.

To enable communication with visitors to our website, we have integrated LoyJoy's chatbot and AI summary into our website. These are a service provided by LoyJoy GmbH, Kapuzinerstr., Germany. 20 48149 Münster, Germany. When you use the chatbot and AI summary, we process your IP address and the personal data you provide us with via the chatbot or search field. The responses played are determined by an AI solution, whereby the queries are not used for training the AI solution.

We have concluded an agreement with LoyJoy GmbH for the processing of personal data on our behalf. Among other things, the agreement provides for LoyJoy GmbH to use the sub-processor Cloudflare Inc, 101 Townsend St, San Francisco, CA 94107, USA (“Cloudflare”). operates a content delivery network (CDN) and provides protection functions for the LoyJoy web application (web application firewall). This may result in your IP address being transmitted to Cloudflare. LoyJoy GmbH has concluded standard contractual clauses with Cloudflare. LoyJoy has contractually assured us that access by US authorities is not possible, as the IP address is encrypted both during transmission and processing.

All personal data provided by you via the chatbot or the search field will be stored by us for a maximum of 60 days. However, your data can be deleted manually at any time. Further information on this can be found under “General information” in the “Your rights” tab.

The enquiries answered using the chatbot or AI summary, including your personal data, are processed by us for statistical purposes. We also use the data to improve the findability of information on our website.

Cookies are also used when using the chatbot and AI summary. You can find further information on this under the tab “Visiting our website” under the heading “Information on the use of cookies” and “Description of cookies”.

The legal basis for the processing of the personal data that you provide to us via the chatbot is your consent, Art. 6 para. 1 lit. a GDPR.

The TRUMPF Group takes all required technical and organizational security measures in order to protect your personal data against loss or misuse. This means your data is stored in a secure operational environment, which is not accessible to the public. In certain cases, your personal data will be encrypted during transmission by so-called Transport Layer Security technology (TSL). This means that data protected by TSL is communicated between your computer and our servers by using a recognized encryption procedure if your browser supports TSL. We use Ingenico Payment Services GmbH (https://www.ingenico.com/epayments) to offer you absolute security of your credit card data. This data is not stored on our servers, but is processed directly by the relevant payment institution. If you wish to contact us by email, we would like to point out that the confidentiality of the transmitted information is not guaranteed. The content of emails can be viewed by third parties. Therefore, we recommend that you send us confidential information exclusively by post.

We use Google Maps (a service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) on our website to show the location of our sites in the Google Maps plug-in. When using Google Maps, data which is necessary for this use is forwarded, along with additional data.  When processing your data, your data may (temporarily) be transferred outside the EEA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

This can be, for example, device-related information or log file data from servers, including IP addresses or data from the browser's web storage. In this regard, Google writes: "Under certain circumstances, we connect personal data from one service with information and personal data from other Google services."

You can find additional information and details in the data protection conditions for Google services (https://policies.google.com/privacy?hl=en).

These web pages use external fonts from Font Awesome (Fonticons, Inc. 710 Blackhorn Dr., Carl Junction, MO 64834, USA). These web fonts are incorporated when a server is accessed; generally a server from Font Awesome in the USA. This will inform the server about which of our websites you have visited. Font Awesome will also store the IP address of the browser of the end device of the visitor to these web pages. 

When processing your data, your data may (temporarily) be transferred outside the EEA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

Additional information about Font Awesome's data protection policy can be found here: https://fontawesome.com/privacy