Data is collected in log files, and through search engines and forms, whenever our websites are used. When you visit our websites, our web servers permanently store the following as standard for the purposes of system security: the connection data of the enquiring computer; which of our websites you have visited; the date and duration of the visit; the recognition data of the browser and operating system used; the website from which you came. Additional personal information such as your name, your address, telephone number or e-mail address are not collected, unless these are voluntarily provided by you, e.g. during registration, a survey, a contest, to execute a contract or a request for information. The stored data will be used to track misuse on the web server and then deleted. The time of the last login is also used for advertising purposes, insofar as this is legally permissible.

Scope of processing of personal data

We integrate and use cookies on various pages to enable specific website functions and to integrate external web services. "Cookies" are small text files that your browser can store on your device. These text files contain a unique character string that identifies the browser when you return to the website. The process of saving a cookie file is also called "setting a cookie". Cookies can be set both by the website itself and by external web services.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f GDPR (legitimate interest) or art. 6 para. 1 lit. a or art. 9 para. 1 lit. a or art. 49 para. 1 lit. a GDPR (consent).

The relevant legal basis can be found in the cookie table listed later in this section.

As a general rule, in the case of cookies that are collected on the basis of a legitimate interest, our legitimate interest is to ensure the functionality of our website and the services integrated into it (technically necessary cookies). Cookies may also increase the user-friendliness and enable a more personalised presentation of the website. A legitimate interest also exists for cookies used for website security and therefore also for personal data security. With the aforementioned cookies, we take into consideration both your interests and ours.

Cookie technology allows us to analyse and track individual website visitors only when the website visitor has consented to the use of cookies. Displaying individualised advertising is also possible only with your consent.

Purpose of data processing

Cookies are set by our website or external web services to maintain the site's full functionality, to improve user-friendliness or to pursue, with your consent, the stated purpose. Cookie technology also allows us to identify individual visitors by using pseudonyms, e.g. individual or random IDs. We are then able to provide more personalised services. Details are shown in the following table.

Duration of storage

The cookies listed below are stored in your browser until you delete them or on expiry of the storage duration. Session cookies are deleted when the session has expired. Details are listed in the following tables:

We use Microsoft Teams for telephone and/or video conferences, webinars and virtual tours (collectively: "online meetings"). Microsoft Teams is part of Microsoft 365 from the Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

If you are invited to an online meeting by TRUMPF, the following data can be processed: information on participant (first name, surname, e-mail address, profile picture, video picture), online meeting data (subject, description) as well as further data provided by you via the Microsoft Teams' chat function within an online meeting. If required, chat transcripts can be logged by TRUMPF. In this case, the transcripts are stored until the purpose of the transcript recording is no longer valid.

The scope of the data processing by TRUMPF depends on which information you provide.

Legal basis for the processing of your personal data within the framework of online meetings is art. 6 para. 1 lit. b GDPR.

Online meetings are generally not recorded. If the meeting is recorded as an exception, all participants are asked to give their consent before and at the start of the recording. The recording will only take place if consent is given. If TRUMPF records an online meeting with your consent, the recordings are deleted as soon as the purpose for the recordings is no longer valid.

Legal basis for the processing in case of recording is your consent, art. 6 para. 1 lit. a GDPR.

Further details on data protection can be found in Microsoft's data protection statement under  https://docs.microsoft.com/en-gb/microsoftteams/teams-privacy.

We use Google Analytics to analyse and statistically evaluate website usage. The data obtained is used to optimise our website and promotional activities.

Google Analytics is a web analytics service operated and provided by Google (Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

We use the Adwords Remarketing function from Google (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

Google Remarketing allows us to show you only the products which truly interest you, when you are visiting websites which belong to the Google Display Network (GND). To that end, cookies are saved by your browser in order to recognise you when you visit GND websites again. Through analysis of your website use, you will then be shown advertisements for products which you have already viewed, or which you may be interested in.

When processing your data, your data may (temporarily) be transferred outside the EEA, e.g. to the USA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

To prevent the saving of cookies for remarketing, you can change your settings for personalised ads here http://www.google.com/settings/ads. Alternatively, you can proceed as instructed by the website of the NAI – Network Advertising Initiative http://www.networkadvertising.org/managing/opt_out.asp).

We use the Adwords conversion tracking function from Google (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; for Europe: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).
Google conversion tracking allows us to track what happens after a user accesses our advertisement. For example, to identify whether a product is purchased or if there is a subscription to our newsletter. By clicking on our Google ad, a cookie is saved on your device to enable this function. This will not create a personal reference.

When processing your data, your data may (temporarily) be transferred outside the EEA, e.g. to the USA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab. 

To prevent cookies for conversion tracking from being saved, you can change the settings in your browser accordingly.

Additional information about conversion tracking can be found here https://support.google.com/adwords/answer/1722022?hl=en.

We provide a social media wall on our web page. For this purpose, we use a plugin/widget from Walls.io GmbH, Schönbrunner Straße 213/215, 1120 Vienna, Austria. As soon as the plugin/widget is loaded by your browser, your IP address, the web page visited and other device-specific information is transmitted to Walls.io GmbH.

For the purposes of marketing and optimisation, products and services from the company wiredminds GmbH (https://www.wiredminds.de/en/) are used. In this context, data is collected, processed and stored – and a pseudonymous usage profile is created from this. Where possible and reasonable, usage profiles are entirely anonymised. Cookies can be used for this. Cookies are small text files which are saved in the visitor's Internet browser for the purposes of recognising the Internet browser. The collected data, which may also contain personal data, is transmitted to wiredminds, or directly collected by wiredminds. wiredminds is permitted to use information left behind from website visits to create anonymised usage profiles. The data collected in this process will not be used to personally identify the visitor of the website without separately granted consent by the data subject. It will also not be combined with personal data about the bearer of the pseudonym. If IP addresses are collected, these are immediately anonymised after they have been collected, by deleting the last block of numbers. You may object to the collection, processing and storing of data at any time, with effect for the future.

We use a content delivery network  (CDN) from Akamai Technologies, Inc., 145 Broadway, Cambridge, Massachusetts, USA. A CDN is a service which can be used to deliver our online content faster, in particular large media files such as graphics or scripts, using regionally distributed servers that are connected via the Internet.

For this purpose, we use the web application protector  service provided by Akamai. This service is used to check every request for possible security risks. This protects our web page against external threats. To ensure this, all data traffic between you and us is routed through Akamai's servers and IT infrastructure. Akamai states that it does not store any personal data.

Our web page also uses "mPulse". This sets a cookie on your end device, which helps us to measure and check the web page's response speed. This may result in the data recorded being passed on to Akamai.

To provide product updates in MyTRUMPF for downloading, we use Akamai's "Download Delivery"  product. Here too, it is possible that your personal data may be processed by Akamai.

When processing your data, as described above, your data may (temporarily) be transferred outside the EEA, e.g. to the USA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

Additional information can be found at https://www.akamai.com/legal/privacy-statement

The legal basis for the processing of your data as part of the CDN is art. 6  para.  1 lit b GDPR. The legal basis for the processing of your data as part of mPulse is art. 6 para. 1 lit. a GDPR. Data is transmitted to Akamai on the basis of suitable guarantees providing the affected persons enforceable rights and effective legal redress. We have ensured this via EU standard data protection agreements.

The TRUMPF Group takes all required technical and organisational security measures in order to protect your personal data against loss or misuse. Your data will be stored in a safe operating environment to which the public has no access. In certain cases, your personal data will be encrypted during transmission by so-called Transport Layer Security technology (TSL). This means that data protected by TSL is communicated between your computer and our servers by using a recognised encryption procedure if your browser supports TSL. We use Ingenico Payment Services GmbH (https://www.ingenico.com/epayments) to offer you absolute security of your credit card data. This data is not stored on our servers, but is processed directly by the relevant payment institution. If you wish to contact us by e-mail, we would like to point out that the confidentiality of the transmitted information is not guaranteed. The content of e-mails can be viewed by third parties. Therefore, we recommend that you send us confidential information exclusively by post.

We use Google Maps (a service from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland) on our website to show the location of our sites in the Google Maps plug-in. When using Google Maps, data which is necessary for this use is forwarded, along with additional data.  When processing your data, your data may (temporarily) be transferred outside the EEA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

This can be, for example, device-related information or log file data from servers, including IP addresses or data from the browser's web storage. In this regard, Google writes: "Under certain circumstances, we connect personal data from one service with information and personal data from other Google services."

You can find additional information and details in the data protection conditions for Google services (https://policies.google.com/privacy?hl=en).

These web pages use external fonts from Font Awesome (Fonticons, Inc. 710 Blackhorn Dr., Carl Junction, MO 64834, USA). These web fonts are incorporated when a server is accessed; generally a server from Font Awesome in the USA. This will inform the server about which of our websites you have visited. Font Awesome will also store the IP address of the browser of the vistor's end device to these web pages. 

When processing your data, your data may (temporarily) be transferred outside the EEA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

Additional information about Font Awesome's data protection policy can be found here: https://fontawesome.com/privacy 

We analyse movement, clicking and swiping behaviour on our website on a randomised basis, in order to improve the design of our pages. To do this, we use the Hotjar service, which randomly records a small portion of the session. Hotjar stores this information in a pseudonymised user profile.  When processing your data, your data may (temporarily) be transferred outside the EEA.  Information on the legal basis for the transfer of your personal data to non-EU countries can be found in the "Transfer of personal data to non-EU countries" chapter under the "General information" tab.

The information is used by neither Hotjar nor us to identify individual users. The data are anonymised, stored and deleted after 365 days.

Additional information can be found in Hotjar's data protection policy: https://www.hotjar.com/legal/policies/privacy