Services

Health Check

We will help you assess the technical condition of your TruDisk laser after its first life cycle has ended.

Efficient and reliable use of your laser over multiple life cycles

Depending on the hours of operation, TruDisk lasers are used at a single point in the production line for an average of around 7 years, after which they are usually replaced.

Our Health Check service offers you the opportunity to assess the condition of your TruDisk laser after its initial period of use. As part of the Health Check, an inventory and inspection of selected components is carried out and documented according to a checklist, e.g. dirt in the beam guidance. Based on the results, we advise you on which parts may need to be replaced or repaired and whether, on this basis, the use of the TruDisk laser can be recommended for a further production cycle.

How our Health Check Service benefits you

Reliable planning

Necessary repairs and investments can be identified at an early stage and thus planned in advance. This allows for an accurate cost calculation.

Transparent

Obtain detailed insight into the technical condition of your laser and use it for data-based decision-making according to the status data.

Sustainable

Lasers are built of many high-quality components. All the better if, in line with sustainability, the laser can be repaired at an early stage and utilised for another life cycle.

Health Check Service only for TruDisk lasers

Please note that we currently only offer our Health Check Service for our TruDisk lasers.

What is the Health Check process?

Zwei Monitore auf denen Condition Check von TRUMPF geöffnet ist

1. Condition Check

In the first step, TRUMPF experts and intelligent algorithms analyse the condition monitoring data from your device. Among other things, the status of the temperature, the cooling unit, the laser diodes and the resonator are checked. Either the data is already available to us via condition monitoring or you can forward it to us after downloading it from the TruControl Panel.

2. On-site inspection

A TRUMPF service engineer evaluates your laser. Components of the inspection include the general visual inspection, the beam source, beam guidance, cooling system, laser light cable and optics. Any anomalies found during the condition check are also checked directly during the on-site inspection.

3. Report

As a final step, the results of the condition check and the on-site inspection are summarised in a report. Other components of the report are the list of necessary repairs and information about the availability of suitable spare parts for the laser. Our experts will discuss the results with you and provide recommendations for your next steps.

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Condition Monitoring for lasers and laser systems

Have your laser or laser systems monitored by our TRUMPF experts and algorithms. We contact you proactively at the first signs of anything unusual.

Smart View Services

With Smart View Services you can independently gain an overview of the state of your lasers. Based on secure data transfer, status data is transferred and automatically represented in the form of clear dashboards.

Quality Data Storage

With Quality Data Storage, you have the option of recording the process data of your lasers and the respective connected optics and sensor systems, as well as storing the data in a process-synchronous way and visualizing it.

Contact

Technical Service

Telephone +49 7156 30337444

Email
TRUMPF locations